Contact Centre Agent - Teletrabajo

This job is open to individuals who live, and have the right to work in Spain or to individuals with an EU passport, during Summer 2026. If you speak English and ideally another European language, keep reading! 

Efficient & organized - a problem solver, multitasker and good listener who stays calm under pressure. 

You can quickly learn - about the job, about all the modern technology needed to do it and all about our incredible products & services.  

You have strong verbal & written skills English, other languages are advantageous.

Able to work flexible shift patterns including rotating daytime and occasional night shifts. 

When guests contact us 24/7 from around the world on holiday - you will be the one to listen and respond.

You will proactively resolve any complaints from our guests using your fantastic people skills to make them happy.

You will also successfully collaborate with other TUI departments daily.

All of this will offer you a fantastic opportunity to grow quickly with market leading training and support to help you achieve your goals. 

You will be working 6 days and have 3 consecutive days off and additional payments for any night shifts, bank holidays will come on top.

We offer remote working from anywhere in Spain on seasonal permanent or permanent contracts, multiple permanent career development opportunities.

We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.

Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.  

If you sign up here, you'll become part of our talent pool and we'll keep you informed about opportunities that may match you or your profile.