LOGISTICS CUSTOMER SERVICE

J.JUAN GROUP a leading group in the development and manufacture of control cables, hydraulic hoses and braking systems for motor vehicles, operates in sectors such as automobiles, trucks, ATVs, motorcycles and scooters.

With production plants in Gavà and St. Cugat in Barcelona and Jiaxing in Shanghai, as well as working with suppliers and customers from offices in the USA, Japan and India, J.Juan has become an indispensable player in the motorcycle industry.

It has more than 600 employees in 4 countries, more than 15% work in R&D. In 2023, its turnover reached 75 million euros shared between Europe, America and Asia with 40%, 30% and 30% respectively.

Our business operations are focused on meeting our customers' needs by offering the highest product quality and a high level of continuous development, progress and innovation. Providing personalized service and product catalog versatility. Its main asset is its trusted network of major customers. We are OEM of world market giants.

In November 2021, J.Juan Group was acquired for Brembo. With this transaction, Brembo continues its journey to become a trusted solutions provider. The acquisition of J.Juan will enable the Group to complete its range of solutions for motorcycle braking systems and expand its family of brands in the growing motorcycle sector.

At JJUAN GROUP we are committed to creating a diverse and inclusive environment by offering equal opportunities and considering qualified candidates without distinction.

We are looking for Logistics Customer Service. Your mission will be to act as front office with the customer. To satisfy customer needs, upload the EDI, organize shipments and pick up with carriers/customers.

Your role:

-Keeps an updated and correct order book;

-Fulfills customer inquiries and documentation regarding order, deliveries, shipments;

-Keeps track of EDI/Customer orders updates;

-Verifies that orders are within contractual capacity and highlights deviations;

-Ensures customer service metrics achievement (customer service level/backlog).

Requirements:

Superior degree (FP II)

Specific knowledge: Customer service.

Fluent English. Nice to have other languages

Excel advanced

Soft Skills

Pressure toleranceWhat do we offer you?

To be part of a first class team of professionals, in constant growth and development.

Competitive salary.

You will be able to enjoy a wide range of training opportunities.

Flexible remuneration (nursery, restaurant, health insurance...).

Full working day with flexible hours.

Friday departure at 14h.

The company guarantees the processing of data in accordance with the European Regulation No. 2016/679, referring to the privacy policy available by continuing with this application. We will only respond to applications deemed to be of interest both in relation to the vacant position and to other positions that may arise from time to time. Brembo considers it essential to respect the principle of equal treatment, being prohibited and excluded any form of discrimination or harassment, direct or indirect, against any person.

Initiative

Planning

Team player

Passion for what you do

What do we offer you?

To be part of a first class team of professionals, in constant growth and development.

Competitive salary.

You will be able to enjoy a wide range of training opportunities.

Flexible remuneration (nursery, restaurant, health insurance...).

Full working day with flexible hours.

Friday departure at 14h.

The company guarantees the processing of data in accordance with the European Regulation No. 2016/679, referring to the privacy policy available by continuing with this application. We will only respond to applications deemed to be of interest both in relation to the vacant position and to other positions that may arise from time to time. Brembo considers it essential to respect the principle of equal treatment, being prohibited and excluded any form of discrimination or harassment, direct or indirect, against any person.